Mutlubiev.com is an online platform that connects users with over 15,000 vetted cleaning professionals, offering a range of services from home cleaning to furniture assembly. The platform addresses the need for reliable and insured cleaning services, ensuring customer satisfaction through a 100% happiness guarantee and comprehensive background checks on service providers.
Funding
$262K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many individuals and businesses struggle to find reliable, trustworthy, and insured cleaning and maintenance services, leading to inconsistent quality and potential security concerns. Traditional methods of finding service providers often lack transparency in vetting processes and do not offer guarantees for customer satisfaction.
Solution
Mutlubiev.com is an online platform that connects customers with vetted cleaning and maintenance professionals, providing a range of services from standard home cleaning to furniture assembly. The platform addresses the need for reliable and insured services by thoroughly vetting all professionals, including background checks and in-person interviews. Mutlubiev ensures customer satisfaction through a 100% happiness guarantee, offering service recovery if the initial service does not meet expectations. Additionally, Mutlubiev provides insurance coverage for potential damages during service, offering financial protection and peace of mind to its customers.
Target Audience
The primary target audience includes homeowners, apartment dwellers, and businesses seeking reliable, insured cleaning, maintenance, and moving services.
Features
- Online booking platform for scheduling cleaning and maintenance services
- Matching algorithm to connect customers with suitable, vetted professionals
- Professionals undergo background checks, interviews, and regular training
- Service offerings include home cleaning, furniture assembly, disinfection, and moving services
- Integrated customer review system for quality control and transparency
- Insurance coverage up to ₺250,000 for damages during service
- Mobile applications for both customers (iOS) and professionals (Android) for easy management and communication
- "Happiness Policy" offering refunds or service recovery for dissatisfied customers