Murfy provides a fixed‑price, at‑home repair service for major household appliances such as washing machines, dryers, dishwashers, ovens and refrigerators across France. Customers can book a certified technician who diagnoses and often fixes the fault on the spot, with transparent quotes for any needed parts and a voucher for a reconditioned unit if repair isn’t possible. The platform also offers free online diagnostics, DIY tutorials, and a marketplace for certified pre‑owned appliances, promoting a circular, cost‑predictable solution for appliance owners.
Funding
$9.1M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many households discard broken large appliances because repairing them requires specialized skills, time, and costly visits to service centers, leading to increased waste and unnecessary expense.
Solution
Murfy offers a fixed-price, at‑home repair service for major household appliances such as washing machines, dryers, dishwashers, ovens, refrigerators and more. Customers can book a qualified technician who arrives within 24 hours, diagnoses the fault and often repairs the unit on the spot without additional parts. If a part is needed, Murfy provides a transparent quote and, when the repair is not feasible, offers a €50 voucher for a reconditioned appliance. The platform also supplies free online diagnostics and step‑by‑step tutorials for DIY repairs, and a marketplace for certified pre‑owned appliances with up to two years warranty, encouraging a circular approach to appliance ownership.
Target Audience
Primary customers are French homeowners and renters with malfunctioning large appliances who seek a quick, cost‑predictable repair solution, as well as environmentally‑conscious consumers interested in buying reconditioned appliances.
Features
- Fixed, all‑inclusive price per repair (including travel and labor) with no hidden fees
- Same‑day or next‑day technician dispatch to the customer’s home across major French cities
- 6‑month guarantee on all repairs performed by certified Murfy technicians
- Free online auto‑diagnostic tool and video tutorials for self‑repair of washing machines, dishwashers and dryers
- €50 voucher for a reconditioned appliance when a device cannot be repaired
- Marketplace for professionally reconditioned large appliances, up to 60 % cheaper than new, with 2‑year warranty and 72‑hour delivery
- Automatic eligibility for the French “Prime Réparation” (20‑50 € credit) applied to the repair cost