Mural Health provides an integrated platform for clinical trial participant management, streamlining operations for sponsors and sites. The platform facilitates participant engagement through flexible payment options, integrated travel coordination, and direct communication tools. This results in improved participant retention, streamlined administrative tasks, and access to real-time analytics for better trial outcomes.
Funding
$20.7M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Clinical trials often suffer from high dropout rates, inefficient recruitment, and compromised data integrity due to the challenges faced by participants, such as cumbersome payment processes, travel coordination, and communication barriers. These issues lead to increased costs and delays in bringing crucial solutions to market.
Solution
Mural Health's Mural Link is a patient management platform designed to streamline clinical trial participation and improve participant retention. The platform simplifies reimbursements by offering various payment options, including PayPal, Venmo, Zelle, direct-to-account transfers, and a fee-free prepaid card. Mural Link also facilitates travel arrangements through integrated ride-sharing services, eliminating out-of-pocket expenses and staff coordination. The platform enhances communication via in-app chat, push notifications, and calendar syncing, ensuring participants are informed and engaged throughout the trial. Additionally, Mural Link provides tools for participants to share feedback, enabling proactive identification and resolution of issues.
Target Audience
Mural Health primarily serves clinical trial sponsors, contract research organizations (CROs), and research sites seeking to improve participant engagement, streamline operations, and enhance data quality in clinical trials.
Features
- Flexible payment options, including PayPal, Venmo, Zelle, direct-to-account, and a fee-free prepaid card
- Integrated ride-sharing services for convenient, out-of-pocket travel
- In-app chat, push notifications, and calendar syncing for seamless communication
- Real-time analytics dashboard for monitoring participant satisfaction and trial progress
- Participant feedback tools for proactive issue identification and resolution
- Secure and compliant data storage with in-country data residency
- Automated tax reporting
- Caregiver support features