Provides a cloud-based case management and client database platform tailored for aging and disability service providers, enabling seamless coordination of services such as meals, volunteering, and healthcare referrals. The system replaces outdated technologies and spreadsheets, offering HIPAA-compliant tools for intake, tracking, reporting, and provider management to improve operational efficiency and data-driven decision-making.
Funding
$17.8M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Aging and disability service organizations often struggle with outdated, fragmented systems and manual processes, hindering their ability to efficiently manage client data, coordinate services, and generate comprehensive reports. These inefficiencies limit their capacity to serve a growing population and demonstrate their impact to funders and stakeholders.
Solution
Mon Ami provides a cloud-based case management and client database platform designed specifically for aging and disability service providers. The platform streamlines operations by centralizing client information, automating workflows, and facilitating seamless coordination of services such as meals, volunteering, healthcare referrals, and evidence-based programs. With configurable intake forms, custom care plans, and automated time-tracking, Mon Ami enables agencies to improve service delivery and track outcomes more effectively. The system also offers robust reporting capabilities, allowing organizations to generate custom reports, track key performance indicators, and demonstrate their impact to funders and stakeholders.
Target Audience
Mon Ami primarily serves Area Agencies on Aging, State Units on Aging and Disability, Intellectual & Developmental Disability Agencies, Community Based Organizations, Medicaid providers & Managed Care Organizations, Community Integrated Health Networks (CIHNs), Community Care Hubs, and ADRCs.
Features
- HIPAA-compliant, cloud-based platform accessible on mobile and tablet devices
- Configurable client intake and assessment forms
- Custom care plans and service plans with digital signature capabilities
- Automated time-tracking and billing management
- Integrated volunteer management system with a volunteer app and friendly calling phone system
- Meals management tools for home-delivered and congregate meal programs, including route optimization and kitchen order management
- Evidence-based program and event management with registration, attendance tracking, and outcomes reporting
- Provider portal for secure communication and service authorization management
- Robust reporting and analytics dashboards with custom report generation and data export capabilities
- Federated system for seamless data roll-up across networks of agencies
- Open API for interoperability with external systems