Modernint provides AI-powered agents that handle inbound and outbound interactions across voice calls, WhatsApp, and web chat in natural Saudi Arabic. The agents can book appointments, reschedule, send reminders, qualify leads, and automatically log outcomes into calendars, CRMs, and other business systems, with a fully managed setup and launch within days. Customers can start with a pilot and choose a voice style—Saudi, Gulf, or Modern Standard Arabic—tailored to their brand.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses in Saudi Arabia often rely on separate, manual processes for handling phone calls, WhatsApp messages, and web chats, leading to fragmented customer experiences, missed appointments, and inefficient data entry into CRM and scheduling systems.
Solution
Modernint offers an AI-powered virtual agent that operates across voice calls, WhatsApp, and web chat in natural Saudi Arabic. The agent can book, reschedule, send reminders, qualify leads, and record outcomes directly into existing calendars, CRMs, and other back‑office systems. Companies can choose the dialect (Saudi, Gulf, or Modern Standard Arabic) and customize the tone to match their brand identity. The service is PDPL‑compliant, with data remaining under the client’s control, and can be piloted and launched within days, with the provider handling setup and day‑to‑day operations alongside the client’s team.
Target Audience
Primary customers are Saudi enterprises and service providers—such as banks, healthcare centers, retail chains, and contact‑center operators—that need unified, Arabic‑language automation for inbound customer interactions across phone and messaging channels.
Features
- Multi‑channel support for inbound voice calls, WhatsApp Business, and web chat in native Saudi Arabic
- End‑to‑end task automation: appointment booking, rescheduling, reminders, lead qualification, order tracking, complaints handling, data verification, and surveys
- Seamless integration with client CRM, phone systems, and WhatsApp Business APIs, preserving data residency
- Customizable conversational style and brand‑aligned tone, selectable between Saudi, Gulf, or Modern Standard Arabic
- Rapid deployment model with a pilot phase and launch within days, including ongoing operational support
- PDPL‑ready architecture ensuring compliance with Saudi data‑privacy regulations