Vixly provides a cloud‑native platform that combines service listings, appointment scheduling, and embedded WebRTC video calls in a single web interface. The solution includes automated reminders, recording and identity verification tools, and an analytics dashboard for independent professionals and small‑to‑mid‑size service firms to manage client acquisition and engagement securely.
Funding
Funding not disclosed
Founders
Product
Problem
Customers often face fragmented booking experiences and limited personal interaction when trying to engage service providers, leading to missed appointments and weak relationship building. Service providers lack a unified digital environment to manage client outreach, scheduling, and post‑service engagement efficiently.
Solution
Vixly delivers a cloud‑native platform that consolidates service discovery, appointment scheduling, and real‑time video communication into a single web interface. Providers create branded service listings that integrate with Vixly’s built‑in calendar and automated reminder system, reducing no‑shows. The platform’s embedded video call feature enables face‑to‑face interactions without requiring third‑party tools, preserving the personal touch. Vixly also operates the REC.VC and Selfie.VC collaboration services, offering secure recording and visual verification capabilities that can be attached to any appointment. All interactions are logged in an analytics dashboard, giving providers actionable insights on engagement metrics and customer satisfaction. Role‑based access controls and end‑to‑end encryption ensure compliance with data‑privacy regulations.
Target Audience
The primary customers are independent professionals and small‑to‑mid‑size service firms—such as consultants, health practitioners, and freelance creatives—who need a streamlined digital front‑end for client acquisition and engagement. End‑users are consumers seeking convenient, trustworthy booking and communication with these providers.
Features
- Responsive marketplace UI for providers to publish services and for customers to browse and book in real time
- Integrated calendar engine with automated email/SMS reminders and rescheduling workflow
- Embedded, WebRTC‑based video conferencing that launches directly from the booking page
- REC.VC recording service for session capture and compliance documentation
- Selfie.VC visual verification module to confirm participant identity at appointment start
- RESTful API and SDKs for third‑party CRM or ERP integration
- Analytics dashboard with KPI tracking (booking conversion, attendance rates, satisfaction scores)
- Role‑based access control and GDPR‑compatible data encryption at rest and in transit