Minro provides a customer intelligence platform that automates end‑to‑end feedback and support loops for SaaS teams. By importing behavioral data from tools like PostHog, it identifies risk signals and engagement patterns, then enables teams to launch targeted, personalized email campaigns for inactive users, new sign‑ups, or high‑risk accounts with just a few clicks, helping improve retention and drive proactive outreach.
Funding
Funding not disclosed
Founders
Product
Problem
SaaS teams often struggle to translate raw user behavior data into actionable outreach, leading to delayed interventions for at‑risk users and missed opportunities to re‑engage inactive customers.
Solution
Minro offers a customer intelligence platform that ingests behavioral data from tools such as PostHog, automatically detects risk signals and growth opportunities, and enables teams to launch personalized email campaigns with a few clicks. The system surfaces insights in plain English, allowing product and growth teams to understand each user's journey and act the moment a user stalls. By automating the feedback and support loop, Minro helps improve retention and overall user engagement without requiring manual data analysis.
Target Audience
Minro is designed for product, growth, and customer success teams at SaaS companies that need to turn usage analytics into proactive, high‑touch outreach.
Features
- Direct integration with PostHog to import real‑time product usage events
- Automated risk detection that flags inactive, new, or high‑risk accounts
- One‑click creation of targeted, personalized email campaigns
- Natural‑language query interface that generates actionable insights from raw data
- Dashboard that visualizes user health scores and retention opportunities