Mihu provides AI‑powered voice and messaging agents that handle inbound calls, qualify leads, and book appointments in natural conversation across 32+ languages. Its platform integrates with WhatsApp Business API, Instagram DM, and Facebook Messenger, offering a unified inbox, automated template messaging, and real‑time CRM updates, while allowing seamless human handoff when needed.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses often miss or delay responses to inbound calls, messages, and social media inquiries, leading to lost leads, inefficient scheduling, and manual data entry into CRM systems. Traditional IVR menus and fragmented communication channels increase customer friction and require constant human oversight.
Solution
Mindhunters delivers AI-driven conversational agents that answer phone calls, WhatsApp messages, Instagram DMs, and Facebook Messenger chats in real time. The voice agents provide instant answers, human‑like speech in over 32 languages, and can qualify leads or book appointments without human intervention. Messaging agents use the official WhatsApp Business API and a unified social inbox to handle rich media, template notifications, and two‑way conversations. All interactions automatically update connected CRMs such as HubSpot, Salesforce, or Zoho, eliminating manual data entry. When complex issues arise, the system seamlessly hands off the conversation to a live representative. The platform also replaces static IVR trees with intent‑based routing and offers AI‑powered quality scoring and coaching insights. This end‑to‑end automation enables businesses to engage customers 24/7 while reducing operational overhead.
Target Audience
Primary customers are sales, service, and support teams in mid‑size to enterprise organizations that handle high volumes of inbound calls, WhatsApp, and social media interactions, such as automotive dealers, retail chains, and B2B service providers.
Features
- Voice AI with sub‑second answer time, natural‑language dialogue in 32+ languages, and smart actions for booking and CRM updates
- WhatsApp Business integration using the official API, pre‑approved templates, rich‑media support, and two‑way AI chat
- Unified social inbox for Instagram and Facebook Messenger delivering instant replies, automated lead capture, and brand‑voice customization
- CRM Agent that auto‑syncs contact data, logs activity, applies smart tagging, and integrates with HubSpot, Salesforce, and Zoho
- Conversational IVR Reception that routes calls by intent, integrates with existing PBX systems, and provides 24/7 coverage
- Intelligent Appointment Booking with natural‑language scheduling, two‑way calendar sync, automated reminders, and proven reductions in no‑shows
- SMS campaign engine for bulk personalized messages, real‑time two‑way conversations, context‑aware auto‑replies, and delivery analytics
- Quality & Coaching suite offering automatic call scoring, sentiment analysis, and actionable performance recommendations