Mindbill provides an AI‑driven receptionist and billing platform tailored for psychiatric, TMS, and Spravato practices.
Funding
Funding not disclosed
Founders
Product
Problem
Psychiatric, TMS, and Spravato practices often struggle with missed patient calls, time‑consuming prior authorizations, and inefficient revenue cycle management that leads to delayed payments and high billing costs.
Solution
Mindbill offers an AI‑driven receptionist and billing platform that automates call triage, appointment scheduling, prior authorizations, claim submission, and denial management. The system integrates directly with major EHRs, clearinghouses, and pharmacy portals, allowing all interactions to be recorded in the practice’s existing workflow. Calls are answered by the AI, which routes urgent issues to clinicians and queues routine bookings for staff review. Claims and electronic remittance advices are auto‑posted, and the platform handles denials, appeals, and patient statements, reducing reliance on external billing services. Practices pay only a 2% fee on collected revenue, aligning costs with actual performance.
Target Audience
Primary customers are psychiatric, TMS, and Spravato clinics that require streamlined front‑desk operations and cost‑effective revenue cycle management.
Features
- AI receptionist that triages inbound calls, books appointments into the EHR, and transfers or callbacks for human intervention
- Automated prior authorization and REMS handling for TMS, Spravato, ketamine, and medication management
- End‑to‑end claim processing with auto‑posting of ERAs and real‑time reconciliation
- Integrated denial, appeal, accounts‑receivable, and patient statement management
- Outbound lead calling and no‑show recovery via voice and SMS within 60 seconds of lead capture
- Compatibility with AdvancedMD, Tebra, Osmind, TherapyNotes, Availity, Weave, and custom integrations deployed in ~2 weeks