Mikla provides an AI sales assistant tailored for venues, hotels, and restaurants that automatically replies to leads, answers calls, qualifies prospects, books tours, and follows up across all channels—including website forms, The Knot, WeddingWire, email, phone, and Instagram DMs. The system learns each venue’s booking workflow, delivering sub‑second responses and saving an average of 10+ hours per week while increasing bookings by over 40% within 90 days.
Funding
Funding not disclosed
Founders
Product
Problem
Venues, hotels, and restaurants often miss or delay responses to inbound inquiries across multiple channels, leading to lost bookings and inefficient use of staff time. Slow or inconsistent follow‑up reduces conversion rates, especially for high‑value corporate and wedding events that require rapid qualification and scheduling.
Solution
Mikla offers an AI‑driven sales assistant that centralizes every lead—from website forms, The Knot, WeddingWire, email, phone calls, to Instagram DMs—into a single, continuously learning brain trained on each venue’s specific pricing, policies, and booking workflow. The assistant replies within seconds, qualifies prospects, books tours with real‑time calendar sync, and runs automated email/SMS follow‑up sequences 24/7. By handling routine interactions, it frees staff from repetitive tasks, reduces response times to under a minute, and provides live analytics on pipeline performance. The system adapts as venues update their information, ensuring responses remain accurate and aligned with the venue’s brand voice.
Target Audience
Primary customers are venue managers, hotel event teams, and restaurant owners who handle inbound event inquiries and need to increase bookings while reducing manual lead handling.
Features
- Multi‑channel coverage: automatically answers leads from web forms, major wedding platforms, email, phone, SMS and Instagram DMs with one AI model
- Venue‑specific training: ingests website content, price sheets, floor plans, policies and past replies to generate accurate, personalized responses
- Real‑time tour booking: calendar integration with buffer logic prevents double‑booking and schedules site visits automatically
- Automated follow‑up sequences: timed email and SMS nudges continue until the prospect books, replies, or opts out
- Live dashboard: real‑time metrics on response times, pipeline value, conversion rates and lead status
- Sub‑second reply capability: answers up to 40% of leads in under five minutes, dramatically increasing qualification likelihood
- 30‑day money‑back guarantee and 24/7 operation, ensuring risk‑free adoption