Mihu provides AI‑powered voice and messaging agents that handle inbound calls, qualify leads, and book appointments in natural conversation across 32+ languages. Its platform integrates with WhatsApp Business API, Instagram Direct, and Facebook Messenger, offering a unified inbox, automated replies, and real‑time CRM updates, while allowing seamless human handoff when needed.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses often miss sales opportunities because inbound calls and social media messages are answered late, manually qualified, or require costly human agents to handle repetitive interactions across multiple channels.
Solution
Mihu offers AI-powered voice and messaging agents that answer inbound calls, qualify leads, and schedule appointments through natural, human-like conversations in over 32 languages. The platform integrates with WhatsApp Business API, Instagram Direct, and Facebook Messenger, consolidating all interactions into a single inbox. Real-time CRM updates and smart actions enable automated booking and data capture, while a seamless handoff transfers complex queries to human agents when needed. This automation reduces response times to under one second and ensures consistent brand voice across all communication channels.
Target Audience
Primary customers are sales, customer support, and marketing teams at mid‑size to enterprise businesses that handle high volumes of phone calls and social media inquiries and seek to automate lead qualification and appointment scheduling.
Features
- Voice AI agents that answer calls instantly, conduct natural-language dialogs, and perform actions such as appointment booking and CRM updates
- Multilingual support for 32+ languages, delivering human‑like speech and text interactions
- Full WhatsApp Business API integration with template messaging, rich media, and two‑way chat automation
- Unified inbox for Instagram Direct and Facebook Messenger, enabling instant replies and lead capture in a single view
- Real-time synchronization with CRM systems and automated pipeline stage updates
- Intelligent human handoff that routes conversations to live agents without disrupting the user experience
- Built‑in quality and compliance scoring with AI coaching suggestions for continuous improvement