Sojo provides an operating platform that consolidates bookings, staff schedules, service details, and guest histories for salons, spas, and beauty teams.
Funding
Funding not disclosed
Founders
Product
Problem
Salons, spas, and beauty teams often manage bookings, staff schedules, service details, and client histories using separate spreadsheets, chat threads, and disparate tools, leading to operational inefficiencies and poor customer continuity.
Solution
Sojo offers a unified operating platform that brings together appointment scheduling, staff availability, service catalogs, and comprehensive guest records in a single interface. The system applies configurable calendar rules to honor staff assignments, room capacities, buffer times, and business policies, reducing manual coordination. Customer preferences, notes, service history, and follow‑up cues travel with each booking, enabling teams to maintain context across visits. Real‑time operational reporting provides owners with clear visibility into performance metrics, helping identify drivers of repeat business. By consolidating these functions, Sojo streamlines daily workflows and eliminates the need for fragmented spreadsheets and messaging apps.
Target Audience
Primary customers are owners and managers of independent salons, spa facilities, and multi‑location beauty service teams that require coordinated scheduling and enhanced client relationship management.
Features
- Integrated dashboard for bookings, staff schedules, service menus, and client profiles
- Single guest record that aggregates preferences, notes, service history, and upcoming follow‑up signals
- Calendar engine with rules for staff assignments, room allocation, buffer periods, and custom policies
- Contextual service and customer data that automatically attach to each appointment
- Owner‑focused reporting suite delivering insights on utilization, revenue, and repeat‑visit drivers
- Cloud‑based, SaaS delivery with automatic updates and data synchronization across devices