Message Plus provides AI‑powered agents that operate on WhatsApp to automate sales, support tickets, and conversational marketing for B2B enterprises. The platform unifies chats, tickets, and campaign management, offers real‑time translation in 80+ languages, and includes analytics and template tools to streamline workflows and boost conversion rates.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses often struggle to engage customers on messaging platforms, leading to missed sales opportunities, high support costs, and fragmented communication across channels.
Solution
Message Plus offers AI-powered agents that operate directly within WhatsApp to handle commerce, customer support, and conversational marketing. The agents automate routine transactions, provide instant multilingual assistance, and seamlessly hand off complex issues to human operators. Integrated analytics track conversation performance, while templates and campaign tools enable targeted outreach. Real-time AI translation supports interactions in over 80 languages, allowing companies to serve global audiences without additional localization effort. By consolidating chat, tickets, and marketing campaigns on a single platform, Message Plus reduces operational overhead and improves conversion rates.
Target Audience
Primary customers are B2B enterprises that rely on WhatsApp for customer acquisition, support, and e‑commerce, including retailers, service providers, and marketing teams seeking scalable messaging solutions.
Features
- AI chat agents for WhatsApp that automate sales, support tickets, and marketing campaigns
- Seamless human escalation workflow to ensure complex queries are handled by live agents
- Real-time AI-driven translation in 80+ languages for multilingual customer interactions
- Built-in analytics dashboard to monitor engagement metrics, conversion rates, and ROI
- Template library for quick deployment of common conversation flows and promotional messages
- Unified inbox that consolidates chats, tickets, and campaign responses in one interface