Mercat provides a platform that enables restaurants to create their own online ordering systems, allowing for commission-free sales of food for delivery or pickup. The solution centralizes order management, integrates with existing POS systems, and offers customizable branding, helping restaurants enhance customer engagement and streamline operations.
Funding
Funding not disclosed
Founders
Product
Problem
Restaurants often rely on third-party online ordering platforms, which charge high commissions and reduce control over branding and customer relationships. Managing orders across multiple platforms can be complex, and integrating these systems with existing point-of-sale (POS) setups can be challenging.
Solution
Mercat provides restaurants with a platform to create their own branded online ordering systems for delivery and pickup, enabling commission-free sales. The system centralizes order management, integrates with existing POS systems, and allows for customizable branding to enhance the customer experience. Restaurants can manage their online presence, receive detailed order information, and assign deliveries automatically or manually. The platform also offers features like customer segmentation, loyalty programs, and downloadable QR codes for menus.
Target Audience
Mercat targets restaurants seeking to establish their own online ordering presence and reduce reliance on third-party platforms, particularly those looking for integrated POS and order management solutions.
Features
- Customizable online storefront with restaurant-specific branding
- Online ordering for delivery and pickup
- Integration with existing POS systems and kitchen display systems (KDS)
- Centralized order management across all online channels
- Automatic or manual delivery assignment
- Customer segmentation and loyalty program features
- Downloadable QR codes for menus
- Reporting and analytics dashboard for sales data