Menu Integrado provides a unified platform for restaurants and food delivery businesses to centralize orders from all channels, manage online storefronts, and optimize delivery logistics. The system streamlines kitchen operations with KDS and multi-printer support, integrates various payment methods, and offers delivery management with route optimization and automated courier payouts.
Funding
Funding not disclosed
Founders
Product
Problem
Restaurants and delivery businesses face challenges consolidating orders from multiple platforms, managing customer interactions, and optimizing delivery logistics. This fragmentation leads to operational inefficiencies, increased costs, and a disjointed customer experience.
Solution
Menu Integrado offers a unified platform designed to centralize all restaurant and delivery orders, providing a streamlined operational workflow. The system enables businesses to establish a branded, personalized online storefront, facilitating direct customer engagement and order placement. It integrates various payment gateways, including credit card, PIX, and PicPay, to accommodate diverse customer preferences. For kitchen operations, orders can be routed to a dedicated kitchen display monitor or multiple printers, enhancing order accuracy and expediting preparation. The platform also features a delivery management module that assigns orders to couriers, tracks delivery progress, and automates courier payment calculations.
Target Audience
The platform is designed for restaurants, food distributors, bakeries, confectioneries, and any business involved in food delivery operations seeking to centralize and optimize their order management and delivery processes.
Features
- Centralized order aggregation from multiple sales channels (e.g., own delivery, marketplaces, phone, WhatsApp, PDV)
- Customizable e-commerce storefront with QR code menu integration for dine-in and takeaway
- Integrated payment processing with support for credit cards, PIX, and digital wallets
- Kitchen Display System (KDS) monitor and multi-printer support for efficient order fulfillment
- Delivery management module with courier assignment, route optimization, and automated payout calculations
- Inventory management with technical sheets and stock control features
- Financial management tools including accounts payable/receivable and cash flow reporting
- CRM capabilities for customer data management and targeted marketing campaigns
- Fiscal control and electronic invoice (NFC-e) issuance
- Import functionality for menus from platforms like iFood
- WhatsApp notification system for order updates and customer communication
- Promotion and coupon management tools
- Freight configuration based on neighborhood and distance
- Business intelligence and reporting suite for performance analysis