Mendable

About Mendable

The startup develops a productivity platform that enables the creation of enterprise-ready chat applications integrated with data apps through a customizable API and modular components. This technology allows clients to efficiently build tailored applications that enhance communication and data accessibility within their organizations.

```xml <problem> Many organizations struggle to efficiently manage and access the wealth of knowledge contained within their technical documentation, leading to increased support tickets, longer onboarding times, and underutilization of valuable resources. Traditional methods of accessing this information, such as keyword search, often fail to provide accurate and contextually relevant answers to specific user queries. This results in frustrated users and increased operational costs. </problem> <solution> Mendable provides an AI-powered chat application that enables users to quickly find answers to technical questions by leveraging an organization's existing documentation and data sources. By training a secure AI on technical resources, Mendable delivers just-in-time answers to customer and employee questions, reducing the burden on support teams and improving overall productivity. The platform offers a range of pre-built components, including search bars and chat bubbles, as well as a comprehensive API for building custom chat interfaces. Mendable also supports integrations with popular platforms like Slack, Teams, and Discord, allowing users to access information directly within their existing workflows. </solution> <features> - AI-powered chat interface trained on an organization's technical documentation and data sources - Support for multiple base LLM models, including GPT-3.5-Turbo and GPT-4 - Managed data ingestion through a simple online GUI and API - Customizable model properties, including training through answer correction and custom prompt edits - Verified sources to reduce hallucinations by grounding answers with documentation - Role-based access control (RBAC) at the project and chunk level - Integration with Google Drive, Salesforce, Zendesk, and other data connectors using OAuth 2.0 - Support for single sign-on (SSO) via SAML 2.0, OpenID Connect, and OAuth 2.0 - Real-time analytics dashboard to track usage and gain insights into user queries - React, Vanilla JS, and API components for rapid deployment </features> <target_audience> Mendable is designed for organizations of all sizes, including startups and Fortune 500 companies, that want to improve access to technical knowledge for their customers, employees, and sales teams. </target_audience> <revenue_model> Mendable offers a free plan with limited message credits, as well as custom enterprise plans with pricing based on message volume, custom features, and support level. </revenue_model> ```

What does Mendable do?

The startup develops a productivity platform that enables the creation of enterprise-ready chat applications integrated with data apps through a customizable API and modular components. This technology allows clients to efficiently build tailored applications that enhance communication and data accessibility within their organizations.

Where is Mendable located?

Mendable is based in Dover, United Kingdom.

When was Mendable founded?

Mendable was founded in 2022.

How much funding has Mendable raised?

Mendable has raised 500000.

Who founded Mendable?

Mendable was founded by Eric Ciarla and Nicolas Silberstein Camara.

  • Eric Ciarla - Co-Founder
  • Nicolas Silberstein Camara - Co-Founder / CTO
Location
Dover, United Kingdom
Founded
2022
Funding
500000
Employees
6 employees
Major Investors
Y Combinator
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Mendable

Score: 100/100
AI-Generated Company Overview (experimental) – could contain errors

Executive Summary

The startup develops a productivity platform that enables the creation of enterprise-ready chat applications integrated with data apps through a customizable API and modular components. This technology allows clients to efficiently build tailored applications that enhance communication and data accessibility within their organizations.

mendable.ai1K+
cb
Crunchbase
Founded 2022Dover, United Kingdom

Funding

$

Estimated Funding

$500K+

Major Investors

Y Combinator

Team (5+)

Eric Ciarla

Co-Founder

Nicolas Silberstein Camara

Co-Founder / CTO

Company Description

Problem

Many organizations struggle to efficiently manage and access the wealth of knowledge contained within their technical documentation, leading to increased support tickets, longer onboarding times, and underutilization of valuable resources. Traditional methods of accessing this information, such as keyword search, often fail to provide accurate and contextually relevant answers to specific user queries. This results in frustrated users and increased operational costs.

Solution

Mendable provides an AI-powered chat application that enables users to quickly find answers to technical questions by leveraging an organization's existing documentation and data sources. By training a secure AI on technical resources, Mendable delivers just-in-time answers to customer and employee questions, reducing the burden on support teams and improving overall productivity. The platform offers a range of pre-built components, including search bars and chat bubbles, as well as a comprehensive API for building custom chat interfaces. Mendable also supports integrations with popular platforms like Slack, Teams, and Discord, allowing users to access information directly within their existing workflows.

Features

AI-powered chat interface trained on an organization's technical documentation and data sources

Support for multiple base LLM models, including GPT-3.5-Turbo and GPT-4

Managed data ingestion through a simple online GUI and API

Customizable model properties, including training through answer correction and custom prompt edits

Verified sources to reduce hallucinations by grounding answers with documentation

Role-based access control (RBAC) at the project and chunk level

Integration with Google Drive, Salesforce, Zendesk, and other data connectors using OAuth 2.0

Support for single sign-on (SSO) via SAML 2.0, OpenID Connect, and OAuth 2.0

Real-time analytics dashboard to track usage and gain insights into user queries

React, Vanilla JS, and API components for rapid deployment

Target Audience

Mendable is designed for organizations of all sizes, including startups and Fortune 500 companies, that want to improve access to technical knowledge for their customers, employees, and sales teams.

Revenue Model

Mendable offers a free plan with limited message credits, as well as custom enterprise plans with pricing based on message volume, custom features, and support level.