Mendable
The startup develops a productivity platform that enables the creation of enterprise-ready chat applications integrated with data apps through a customizable API and modular components. This technology allows clients to efficiently build tailored applications that enhance communication and data accessibility within their organizations.
- Artificial Intelligence
- Developer Tools
- Enterprise Software
- Software Only
Funding
Raised to date
$500KRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many organizations struggle to efficiently manage and access the wealth of knowledge contained within their technical documentation, leading to increased support tickets, longer onboarding times, and underutilization of valuable resources. Traditional methods of accessing this information, such as keyword search, often fail to provide accurate and contextually relevant answers to specific user queries. This results in frustrated users and increased operational costs.
Solution
Mendable provides an AI-powered chat application that enables users to quickly find answers to technical questions by leveraging an organization's existing documentation and data sources. By training a secure AI on technical resources, Mendable delivers just-in-time answers to customer and employee questions, reducing the burden on support teams and improving overall productivity. The platform offers a range of pre-built components, including search bars and chat bubbles, as well as a comprehensive API for building custom chat interfaces. Mendable also supports integrations with popular platforms like Slack, Teams, and Discord, allowing users to access information directly within their existing workflows.
Target Audience
Mendable is designed for organizations of all sizes, including startups and Fortune 500 companies, that want to improve access to technical knowledge for their customers, employees, and sales teams.
Features
- AI-powered chat interface trained on an organization's technical documentation and data sources
- Support for multiple base LLM models, including GPT-3.5-Turbo and GPT-4
- Managed data ingestion through a simple online GUI and API
- Customizable model properties, including training through answer correction and custom prompt edits
- Verified sources to reduce hallucinations by grounding answers with documentation
- Role-based access control (RBAC) at the project and chunk level
- Integration with Google Drive, Salesforce, Zendesk, and other data connectors using OAuth 2.0
- Support for single sign-on (SSO) via SAML 2.0, OpenID Connect, and OAuth 2.0
- Real-time analytics dashboard to track usage and gain insights into user queries
- React, Vanilla JS, and API components for rapid deployment