Upcraft AI develops customizable AI agents designed to manage sales conversations across multiple channels like SMS, email, and voice. These agents automate lead follow-up, instant inbound response, and proposal nurturing to increase conversion rates without manual effort. The platform offers full transparency into agent logic and operates on a credit-based pricing model tied directly to prospect engagement.
Funding
Funding not disclosed
Founders
Product
Problem
Sales teams spend excessive time on manual outreach, lead qualification, and follow‑up tasks, leading to slow response times, missed meetings, and inconsistent brand messaging that reduces conversion rates.
Solution
Upcraft AI delivers configurable AI sales agents that operate across SMS, email, and voice channels. Users define the agent’s tone, personality, and knowledge base so the conversations reflect the company’s brand voice. The agents respond to inbound inquiries within seconds, automatically recover missed meetings, and conduct proposal follow‑ups, reducing sales cycle length. All interactions are visible on a real‑time dashboard where users can edit logic, adjust cadence, or hand off to a human with a single click. Decisions are fully explainable, allowing teams to query why a particular message was sent. The platform integrates with CRM and calendar systems in one click and charges on a credit basis tied to engaged prospects and call minutes, eliminating seat‑based fees.
Target Audience
The primary customers are B2B sales organizations—SDR teams, revenue operations groups, and enterprise sales departments—that need scalable, brand‑consistent outreach and follow‑up automation.
Features
- No‑code agent builder: select tone, upload knowledge, set goals (e.g., book meetings, recover no‑shows) without developer involvement.
- Multi‑channel outreach: SMS, email, and voice calls managed by a single AI agent.
- Real‑time dashboard with instant edits, pause/resume controls, and live handoff to human reps.
- Explainable AI: ask “Why did you say that?” and receive an immediate rationale for each message.
- One‑click CRM and calendar synchronization for automatic logging and calendar booking.
- Automated inbound response (<30 seconds), missed‑meeting recovery, and proposal follow‑up sequences that reduce sales cycle by an average of 6 days.
- Credit‑based pricing per engaged prospect and per minute of call, with unused credits rolling over indefinitely.
- Guardrails for tone and style (casual, confident, conversational) to ensure consistent brand representation.