Meetric is a conversation intelligence platform that captures and transcribes interactions across various channels, automating data entry and generating actionable insights for sales, recruitment, and customer success teams. By providing 360-degree visibility into conversations, it enables organizations to make informed decisions, reduce customer churn by up to 50%, and save significant time on administrative tasks.
Funding
$750K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many organizations struggle to efficiently analyze conversations across various channels, leading to missed insights, inefficient workflows, and difficulties in coaching and performance improvement. Manual data entry and summarization are time-consuming, hindering teams from focusing on strategic activities.
Solution
Meetric is a conversation intelligence platform that automatically captures, transcribes, and analyzes interactions from sales calls, video meetings, emails, and chat. Using AI, Meetric automates data entry, categorizes conversations, and generates summaries, which are then synced with CRM and other platforms. The platform provides 360-degree visibility into customer interactions, enabling data-driven coaching, improved sales efficiency, reduced customer churn, and streamlined operations. Meetric's adaptive dashboards allow teams to extract insights, track key metrics, and align performance with organizational goals.
Target Audience
Meetric primarily targets revenue teams, customer success teams, support teams, marketing teams, product teams, and leadership teams within B2B and B2C organizations.
Features
- Automated conversation capture and transcription across multiple channels (calls, video meetings, email, chat)
- AI-powered conversation summarization, categorization, and tagging
- Automated data entry with seamless synchronization to CRM systems (Hubspot, Salesforce, Dynamics, Pipedrive, Upsales)
- Customizable dashboards for sales coaching, strategy execution, and compliance monitoring
- AI-driven insights extraction for identifying key conversation metrics and trends
- Integration with existing workflows and platforms through APIs
- Role-based access control for data privacy and security
- Ability to build automations and widgets based on extracted conversation data