MedUX provides a cloud‑native QoE platform that gathers real‑time performance data from autonomous probes, in‑home devices, mobile apps and SDKs across fixed, mobile and TV networks. The service delivers AI‑driven analytics, anomaly detection and prescriptive recommendations through unified dashboards and API endpoints for operators, regulators and enterprises to monitor, benchmark and report network quality.
Funding
$4.4M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Telecom operators, regulators, and large enterprises often lack real‑time, granular visibility into how end users experience digital services across fixed, mobile, and TV networks. Without continuous Quality of Experience (QoE) data, they cannot promptly detect performance degradations, meet regulatory reporting obligations, or optimize network configurations for high‑speed, low‑latency applications.
Solution
MedUX delivers a multi‑platform QoE suite that captures end‑user experience from autonomous probe robots, in‑home measurement devices, mobile apps, and embeddable SDKs. Collected data are streamed to a cloud‑native analytics pipeline that applies AI/ML models for anomaly detection, predictive analysis, and prescriptive recommendations. The platform provides unified dashboards, scorecards, and API endpoints that enable operators and regulators to monitor service quality, benchmark performance, and generate compliance reports in near real‑time. By consolidating passive crowdsourced measurements with active drive‑test data, MedUX offers a comprehensive view of network health across all access technologies and OTT services.
Target Audience
Primary customers are fixed‑line and mobile telecom operators, national regulatory authorities, and large enterprises that require continuous network performance monitoring and QoE reporting.
Features
- Autonomous probe robots deployed globally for active drive‑test measurements on 5G, LTE, and fixed broadband networks.
- MedUX Home appliance that continuously monitors residential broadband performance (Wi‑Fi, Ethernet) with zero‑touch installation.
- MedUX Mobile app for large‑scale field data collection, supporting 5G, LTE, and regulatory compliance testing.
- SDK and agent library that enable third‑party apps and devices to contribute crowdsourced QoE metrics from any endpoint.
- Advanced analytics engine employing machine‑learning for real‑time anomaly detection, predictive performance modeling, and automated remediation suggestions.
- Interactive scorecard and KPI dashboards with customizable alerts, exportable via RESTful APIs for integration with OSS/BSS or regulatory reporting systems.
- Global data infrastructure covering >10,000 active probes in 30+ countries, aggregating billions of measurements daily.
- End‑to‑end encryption and role‑based access controls ensuring data privacy and compliance with industry standards (e.g., ISO 9001, GDPR).