The startup offers a healthcare services platform that integrates indoor and outdoor technologies with IoT services and cloud infrastructure to enhance patient experience and operational efficiency. By providing a mobile user interface for both patients and healthcare staff, the platform enables healthcare organizations to optimize decision-making and streamline operations.
Funding
$690K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Healthcare providers often struggle with inefficient patient management, leading to long waiting times, increased no-show rates, and reduced patient satisfaction. Traditional systems lack seamless integration and automation, resulting in fragmented patient journeys and operational inefficiencies.
Solution
Medrics offers a patient experience platform that streamlines patient journeys and optimizes healthcare operations through digital integration and intelligent automation. The platform digitizes patient interactions from pre-appointment scheduling to post-discharge follow-ups, providing a seamless experience via mobile application, Progressive Web App (PWA), and patient portal. By automating tasks such as check-ins, reminders, and appointment management, Medrics reduces waiting times, minimizes no-show rates, and decreases the volume of phone calls to call centers. The platform integrates with existing backend systems, offering a unified solution that enhances both patient care and operational efficiency.
Target Audience
Medrics primarily targets hospitals and healthcare organizations seeking to improve patient experience, reduce operational costs, and enhance overall efficiency.
Features
- Multi-channel platform accessible via mobile app, PWA, and patient portal, customizable with white-labeling options
- Location intelligence combining indoor and outdoor location technology with healthcare workflows for seamless navigation
- Intelligent automation for smart reminders, real-time updates, and self-service tools, reducing manual workload
- Comprehensive digital integration with existing backend systems for unified data management
- Super App platform consolidating various healthcare services and functionalities into a single interface
- Digital check-ins and real-time queue management to reduce outpatient waiting times
- Automated appointment reminders and online scheduling to minimize no-show rates