MediStays connects individuals with a nationwide network of vetted care and accommodation providers, streamlining access to housing and support services. The platform simplifies transitions for hospital discharge, NDIS participants, and aged care recipients, reducing administrative burdens and improving timely access to personalized support.
Funding
Funding not disclosed
Founders
Product
Problem
Individuals requiring specialized care and accommodation face significant challenges in navigating complex support systems, particularly during transitions from hospital, for NDIS participants, or for aged care needs. This fragmentation leads to delays in accessing essential services and housing, creating barriers to safety, quality support, and overall well-being.
Solution
MediStays provides a unified platform connecting individuals with a nationwide network of vetted care and accommodation providers. The service streamlines the process of finding suitable housing and support services, ensuring seamless transitions for hospital discharge, NDIS participants requiring Medium Term Accommodation (MTA) or Specialist Disability Accommodation (SDA), and aged care recipients. By consolidating access to diverse care options, MediStays aims to reduce administrative burdens and improve timely access to personalized support.
Target Audience
Primary customers include individuals and families seeking care and accommodation services, NDIS participants and their support coordinators, hospital discharge planners, and aged care providers.
Features
- Centralized booking portal for hospital, NDIS, and aged care accommodation and support services.
- Network of over 600 verified accommodation providers across Australia, including hotel-style, self-contained apartments, and accessible housing.
- Specialized NDIS services including MTA, SDA, and Short Term Respite (STR), with dedicated Care Navigators to assist with eligibility and booking.
- Comprehensive care services including personal care, disability support, hospital-in-the-home, aged care assistance, and companionship.
- Dedicated booking assistance for patients, carers, and healthcare professionals, including support for government travel subsidies (PATS).
- Rapid request forms for urgent MTA and discharge planning needs.
- Partnership with healthcare providers to facilitate efficient patient transitions and discharge planning.
- Accessibility assessment review services to ensure accommodation meets diverse needs.