Medicly.ai
Medicly.ai provides an AI operating layer purpose-built for fertility clinics, answering patient enquiries in seconds across chat and WhatsApp at any hour. The platform reads every enquiry, automatically sends confident replies, and holds clinical or uncertain topics for human review while learning clinic-specific policies in a private instance. It requires no integration to start, sitting above the clinic's practice management system to hand over patients who are ready to book.
- AI Agents
- Healthcare Technology
- Artificial Intelligence
- Digital Health
- Software Only
- Data & Analytics
Funding
Founders
Founder details are not available yet.
Product
Problem
Fertility clinics lose patient enquiries because they only respond during office hours, while patients research and decide at 11pm and on weekends. Every slow reply is demand the clinic already paid for, bouncing to whoever answers first, and an enquiry that waits two days is usually gone—not to a better clinic, but to a faster one.
Solution
Medicly.ai offers an AI operating layer purpose-built for fertility clinics that answers patient enquiries in seconds at any hour, educates them, and hands the clinic team a patient who is ready to book. The platform sits above the clinic's practice management system and requires no integration to start. It reads every enquiry, judges its certainty about the reply, sends confident responses automatically, and drafts anything clinical or uncertain for human review. The system also learns clinic-specific policies and guidelines over time, operating as a private instance that is never shared with other clinics. It routes patients to either scheduling or a human connection, never diagnosing, grading urgency, or issuing referrals.
Target Audience
Primary customers are fertility clinics, including IVF, egg-freezing, and gynaecology practices, that need to capture and convert patient enquiries outside office hours and streamline their front-office workflows.
Features
- AI-driven workflow automation for patient enquiry responses across chat and WhatsApp with 20+ language support
- Page-context, referral-source, and geographic awareness that adapts the conversation to patient intent and clinic service availability
- Automatic sending of confident replies with clinical and uncertain topics held for human review through a non-configurable clinical guardrail
- Scheduler role that books visits and tests, sends prep materials, and runs readiness checks
- Photos, PDFs, and report sharing directly in chat so patients can share test results and scans
- Private AI instance that learns clinic policies and front-office workflows without pooling with other clinics
- Proactive prompting based on scroll depth, time on page, and exit intent to surface the right question at the right moment
- Fertility.ai network presence across Fertility.ai, IVF.ai, Gynaec.ai, and EggFreeze.ai to meet patients months before they reach a clinic website