MedFeed AI offers an AI‑driven operating layer for hospitals that captures voice inputs, converts them into structured data, and triggers automated workflows.
Funding
Funding not disclosed
Founders
Product
Problem
Hospitals often struggle to capture patient feedback, document clinical interactions, and coordinate operational tasks efficiently because these processes rely on manual entry, fragmented systems, and delayed reporting, leading to lost insights, compliance risks, and wasted staff time.
Solution
MedFeed AI provides an AI‑driven operating layer that continuously listens to voice inputs, converts them into structured data, and triggers automated workflows across the hospital. Its three specialized agents—Voice Feedback Analyst, Clinical Documentation Agent, and Operations Officer—process multilingual patient comments into real‑time dashboards, generate compliant clinical notes with audit trails, and manage task escalation without human intervention. The platform integrates with existing EMR and hospital information systems, delivering unified, autonomous operations that improve efficiency, data quality, and patient trust.
Target Audience
Primary customers are hospitals and health systems seeking to automate patient feedback collection, clinical documentation, and internal operations, particularly quality‑improvement teams and compliance officers.
Features
- Voice Feedback Analyst captures patient remarks in 15+ languages and extracts over 50 key performance indicators, NPS, CSAT and SWOT metrics for instant leadership dashboards
- Clinical Documentation Agent drafts, validates and files notes automatically, providing a real‑time audit trail that meets accreditation standards such as NABH
- Operations Officer converts hallway requests and alarms into accountable workflows, assigning, escalating and resolving tasks with zero loose ends
- Unified integration layer connects the agents to EMR, task‑management and quality‑improvement systems via APIs, ensuring seamless data flow
- Per‑minute usage billing mirrors human operator costs and scales with demand, with separate rates for multilingual and English‑only processing
- Module‑based subscription (₹10,000 per activated module per month) allows hospitals to adopt any combination of the three agents