me&u offers a cloud‑based platform that uses AI to provide personalized menu recommendations, dynamic item placement, and intelligent upsell prompts at the point of order. It integrates with existing POS, loyalty and CRM systems via APIs and supports multilingual menus, dietary filters, and high‑resolution photos to boost guest engagement and average spend.
Funding
Funding not disclosed
Founders
Product
Problem
Hospitality venues often rely on static menus and generic ordering systems that do not adapt to individual guest preferences, leading to lower average spend, longer service times, and missed upsell opportunities.
Solution
me&u provides a cloud‑based platform that uses AI to deliver personalized menu recommendations, dynamic item positioning, and intelligent upsell and cross‑sell prompts at the point of order. The system supports multilingual menus, dietary and allergen filters, and high‑quality visual assets to enhance guest engagement. Integrated APIs allow seamless synchronization with existing POS, loyalty, and CRM systems, while a data ingestion layer aggregates transaction and guest data for real‑time analytics. The platform also offers a loyalty connector that lets venues attach their own rewards programs, and a dedicated support team ensures rapid onboarding and ongoing assistance.
Target Audience
Primary customers are restaurants, bars, pubs, cafes, food halls, and other multi‑venue hospitality operators seeking to increase average ticket size and improve guest personalization.
Features
- AI‑driven personalized recommendations and taste‑based sorting that adapt to each guest’s ordering history
- Dynamic menu item positioning and trending item highlights to surface high‑margin dishes
- Automated intelligent upsells and cross‑sells presented during the ordering flow
- High‑resolution dish photos and multilingual menu translations to improve accessibility and spend
- Built‑in dietary, allergen, and preference filters for safe and customized ordering
- POS Connector API for syncing menus, orders, and guest data with over 70 integrated POS partners or custom systems
- Loyalty Connector API enabling venues to “bring your own” rewards program, with points earning and redemption features
- Order Data API that provides raw transactional data for BI, CRM, and marketing automation