Mark43 offers a cloud‑native SaaS platform that unifies computer‑aided dispatch, records management, and analytics for law‑enforcement and public‑safety agencies. Real‑time data streaming, AI‑driven report automation, and FedRAMP‑High security enable faster decision‑making and reduce administrative workload.
Funding
$40M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
+1Founders
Product
Problem
Public safety agencies often operate with disconnected legacy systems for dispatch, records management, and analytics, causing data silos, delayed information flow, and increased administrative workload while struggling to meet evolving security and compliance standards.
Solution
Mark43 delivers a cloud‑native, unified platform that consolidates Computer‑Aided Dispatch (CAD), Records Management (RMS), and analytics into a single, real‑time environment. The platform streams incident data instantly to dispatchers, first responders, and investigators, enabling coordinated decision‑making without manual data entry. Built‑in AI modules such as ReportAI and BriefAI automate report generation and highlight actionable insights, reducing paperwork and accelerating case closure. A FedRAMP‑High compliant security framework safeguards sensitive data and ensures adherence to federal, state, and local regulations. The solution is delivered as a SaaS offering, eliminating on‑premise hardware and providing continuous updates, scalability, and 24/7 support.
Target Audience
Primary customers are law‑enforcement and public‑safety agencies—including municipal police departments, sheriff’s offices, federal law‑enforcement bodies, and campus security teams—that require integrated dispatch, records, and analytics capabilities.
Features
- Integrated CAD engine with real‑time unit tracking, automated call triage, and map‑based situational awareness.
- Comprehensive RMS that links bookings, evidence, use‑of‑force reports, and e‑citations into a single searchable record.
- AI‑powered ReportAI and BriefAI that auto‑populate narratives, extract key fields, and surface predictive alerts.
- Advanced analytics suite (Insights) delivering dashboards, trend analysis, and public‑facing reporting tools.
- Secure, FedRAMP‑High compliant architecture with role‑based access control, end‑to‑end encryption, and audit logging.
- Open API and pre‑built connectors for hundreds of third‑party public‑safety technologies, enabling ecosystem integration.
- Mobile‑responsive web UI and native apps supporting desktops, tablets, and smartphones for field access.
- Continuous cloud delivery model with automatic scaling, zero‑downtime updates, and 24/7 technical support.