Marisa.Care Sim
Matria provides AI agents embedded in hospital workflows that use patient context to move the care journey forward. Its Call Center Agent answers patient requests 24/7 and schedules appointments via natural language conversations; the Clinical Copilot structures consultation records and supports physicians with patient context; and the Concierge Agent identifies pending care and guides patients to booking. These agents are powered by the Health Data Fabric, a proprietary data infrastructure that unifies and organizes unstructured data from hospital systems into actionable context.
- AI Agents
- Healthcare Technology
- Digital Health
- Artificial Intelligence
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Healthcare institutions lose patients and revenue when care journeys are interrupted, as patients fail to move to the next step in their treatment. Manual call centers and fragmented data systems limit the ability to manage patient demand, schedule appointments, and follow up on pending care, creating gaps in the care continuum.
Solution
Matria provides AI agents embedded in hospital workflows that use patient context to move the care journey forward. Its Call Center Agent answers patient requests 24/7 and schedules appointments via natural language conversations; the Clinical Copilot structures consultation records and supports physicians with patient context; and the Concierge Agent identifies pending care and guides patients to booking. These agents are powered by the Health Data Fabric, a proprietary data infrastructure that unifies and organizes unstructured data from hospital systems into actionable context, enabling agents to act per each institution's rules and flows. The platform connects data from management, billing, care channels, engagement, and ambient listening to feed the full agent ecosystem.
Target Audience
Primary customers are hospitals and healthcare institutions, including major networks such as Rede D'Or, Hospital Israelita Albert Einstein, and Rede Américas, requiring scalable patient engagement and clinical documentation support.
Features
- AI-powered Call Center Agent that handles phone, text, and audio requests in natural language, operating 24/7 including nights and weekends
- Clinical Copilot that structures consultation notes and provides physicians with patient context, with clinician review and validation of all produced content
- Concierge Agent that tracks pending care steps and actively guides patients to schedule follow-up appointments
- Health Data Fabric (HDF), a proprietary data integration infrastructure that maps, connects, and organizes data from existing hospital systems into actionable context
- Agents configured according to each institution's rules, flows, and limits, with human escalation via defined overflow criteria