Mano is Africa’s first household super‑app that consolidates groceries, restaurant meals, pharmacy items, electronics, bulk goods and more into a single mobile platform. Using AI‑driven order routing and a network of couriers, it offers ultra‑fast door‑to‑door delivery—minutes for small orders and within 24 hours for bulk purchases—along with a digital wallet and loyalty program to streamline payments and rewards.
Funding
$100K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Consumers in African urban areas often lack a single, reliable platform that can deliver a wide range of household essentials—from groceries and meals to bulk supplies and electronics—quickly and at competitive prices, leading to fragmented shopping experiences and delayed deliveries.
Solution
Mano offers an all‑in‑one “super app” that aggregates groceries, restaurant meals, pharmacy items, flowers, gifts, electronics, and bulk goods into a single mobile platform. Leveraging AI‑driven order routing and a network of motorcycle and van couriers, the service provides ultra‑fast, door‑to‑door delivery, typically within minutes for small orders and 24 hours for bulk purchases. The app features a digital wallet for instant refunds and seamless payments, as well as a loyalty program that rewards repeat purchases with points redeemable for free delivery, discounts, or products. By operating in key Nigerian and Angolan neighborhoods and expanding rapidly, Mano simplifies the shopping journey and reduces the need for multiple apps or physical store trips.
Target Audience
Primary customers are urban residents of Lagos, Abuja, and Luanda who need fast, convenient delivery of everyday household items, as well as local retailers seeking a digital sales channel to reach these consumers.
Features
- Integrated marketplace covering groceries, prepared food, pharmacy, beauty, flowers, gifts, electronics, and bulk items
- AI‑optimized dispatch system that matches orders to nearby motorcycle or van couriers for same‑day or 24‑hour delivery
- Digital Mano Wallet for automatic refunds, balance‑based payments, and optional bank withdrawals
- Loyalty program that accrues points per ₦1,500 spent, redeemable for free delivery, discounts, or free products
- Flat delivery fee of ₦1,400 per order, waived for orders above ₦25,000; fixed service fee of ₦450 per order to cover technology costs
- In‑app customer support via phone, chat, and WhatsApp, available 7 am–11 pm weekdays and 7 am–midnight weekends
- Merchant onboarding portal that lets local retailers list products and reach Mano’s growing user base across multiple African cities