Mando captures client-side enterprise application workflows in real-time to generate structured documentation without impacting infrastructure. This system allows application support teams to replay incidents, answer "what happened" questions instantly, and generate audit-ready records. It serves as an intelligence layer that adds configuration and workflow context to existing ticketing and observability tools.
Funding
Funding not disclosed
Founders
Product
Problem
Workday administrators often spend significant time troubleshooting tenant configurations and navigating complex documentation, leading to inefficiencies and reliance on external consultants. Finding verified solutions and best practices within the Workday ecosystem can be time-consuming, hindering productivity and increasing operational costs.
Solution
Mando is an AI-powered support platform designed to streamline Workday administration and reduce troubleshooting time. The platform provides step-by-step walkthroughs for configuration needs, leveraging AI to search through Workday Community, administrator guides, and customer-verified solutions. Mando also automates documentation of configuration changes within the Workday tenant, creating versioning and audit trails. Furthermore, the platform facilitates direct access to vetted Workday experts for deeper support, reducing the need to engage staffing firms.
Target Audience
Mando is primarily targeted towards Workday administrators and teams seeking to improve efficiency, reduce troubleshooting time, and minimize reliance on external support resources.
Features
- AI-powered search copilot for rapid access to Workday Community, admin guides, and verified solutions
- Automated documentation generation for Workday tenant configurations, capturing fields, steps, and context
- Versioning capabilities for tracking changes within the Workday tenant
- Direct access to vetted Workday experts for specialized support
- Step-by-step walkthroughs for various configuration needs