Mandolin
About Mandolin
Mandolin automates specialty drug administration for healthcare providers, streamlining patient onboarding and revenue cycle management. Its AI platform handles benefits investigation, out-of-pocket cost estimation, and prior authorization submissions to reduce operational overhead and improve patient access to treatment.
<problem> The administration of specialty drugs involves complex and time-consuming back-office tasks, including benefits verification and prior authorization, which often lead to operational inefficiencies and delayed patient access to treatment. These manual processes contribute to increased overhead, revenue leakage, and a diminished patient experience due to extended wait times. </problem> <solution> Mandolin provides an end-to-end automation platform for specialty drug administration, leveraging AI agents to manage critical back-office functions. The platform streamlines patient onboarding and revenue cycle management by automating tasks such as benefits investigation, out-of-pocket cost estimation, and prior authorization submissions. By replicating the actions of trained back-office specialists, Mandolin accelerates turnaround times, reduces manual effort, and minimizes operational overhead. This allows healthcare providers to improve patient throughput, enhance the patient experience, and reallocate staff resources to more complex clinical responsibilities. </solution> <features> - AI-driven automation of the complete specialty drug administration lifecycle, from intake to claims status. - Automated reading and interpretation of referral forms, lab reports, and clinical notes for seamless EHR integration. - Comprehensive benefits investigation, including payer portal navigation, eligibility data extraction, and outbound payer calls. - Precision calculation of patient out-of-pocket costs, incorporating real-time benefits, fee schedules, and assistance programs. - Automated medical policy review against patient charts and submission of prior authorizations via portals, fax, and phone. - Continuous claims status tracking and remittance interpretation through automated portal checks and payer calls. - End-to-end audit trails for all AI agent actions, ensuring compliance and transparency with healthcare regulations. - Direct workflow execution without requiring API integrations or manual data manipulation. </features> <target_audience> Mandolin serves healthcare providers, including infusion centers and specialty pharmacies, that administer specialty drugs and seek to optimize their back-office operations and revenue cycle management. </target_audience>
What does Mandolin do?
Mandolin automates specialty drug administration for healthcare providers, streamlining patient onboarding and revenue cycle management. Its AI platform handles benefits investigation, out-of-pocket cost estimation, and prior authorization submissions to reduce operational overhead and improve patient access to treatment.
- Employees
- 27 employees