Provides a 360° fulfillment 3PL platform that integrates e‑commerce and marketplace orders, manages inventory across its warehouses, and handles pick‑and‑pack, same‑day and regional shipping with real‑time tracking.
Funding
Funding not disclosed
Founders
Product
Problem
Retail and e‑commerce businesses in Chile often struggle with fragmented logistics, requiring separate systems for inventory management, order fulfillment, and last‑mile delivery, which leads to high error rates, delayed shipments, and limited omnichannel options.
Solution
Mandala Stores offers a unified 360° fulfillment platform that connects online stores and marketplace accounts to its network of warehouses. The service handles real‑time inventory synchronization, pick‑and‑pack operations with near‑zero error rates, and dispatches orders via express, same‑day, or regional shipping. Customers can also retrieve purchases for free at Mandala’s physical locations in Las Condes and Vitacura, enabling true omnichannel fulfillment. Smart routing algorithms optimize transport routes to reduce carbon impact, while material reuse practices support sustainable logistics. Dedicated account managers provide personalized support throughout the fulfillment process.
Target Audience
Primary customers are e‑commerce brands, marketplace sellers, and retailers in Chile seeking end‑to‑end fulfillment, inventory control, and omnichannel delivery solutions.
Features
- Automatic integration with e‑commerce platforms and marketplaces, syncing stock across multiple warehouses in real time
- Secure pick‑and‑pack operations with world‑class warehouse management and error rates close to 0%
- Multiple shipping options including express, same‑day, and regional delivery with full tracking visibility
- Free in‑store pickup at Mandala’s physical locations, supporting omnichannel retail strategies
- Smart routing technology that minimizes travel distance and carbon emissions
- Sustainable practices such as material reuse and eco‑friendly packaging
- Personalized account support from a dedicated logistics specialist rather than automated bots