MANAGBL.AI provides AI-powered customer service automation for the real estate industry, handling phone calls and WhatsApp support to reduce staff workload and improve tenant satisfaction. The platform bundles inquiries into tickets, offers analytics and notifications, and integrates with existing property management systems like facilioo, IVMPRO, and casavi. It serves housing associations, property managers, brokers, and service providers, enabling 24/7 multilingual availability without call center costs.
Funding
Funding not disclosed
Founders
Product
Problem
Property management companies, housing cooperatives, and real estate service providers are overwhelmed by high volumes of tenant phone calls and inquiries, consuming staff time and creating long wait times for residents. Traditional call centers are expensive and fail to deliver the responsive, multilingual service that modern tenants expect.
Solution
MANAGBL.AI delivers an AI-powered customer service platform tailored to the real estate sector, automating call answering and WhatsApp support around the clock. The system uses conversational AI to handle tenant inquiries in multiple languages, bundles all interactions into structured tickets, and provides analytics and proactive notifications. It integrates directly with existing property management software, allowing companies to upgrade their customer service without changing their core systems. This reduces phone workload, lowers costs compared to call centers, and frees staff to focus on higher-value tasks.
Target Audience
Primary customers are property management companies (Hausverwaltungen), housing cooperatives (Genossenschaften), real estate brokers (Makler), and service providers in the German real estate market who want to automate tenant communication and reduce operational costs.
Features
- AI-based call answering that handles incoming tenant calls automatically without human intervention
- WhatsApp AI support for text-based tenant communication across all languages
- Automatic bundling of all inquiries into structured tickets for seamless workflow integration
- Analytics dashboard and notification system for monitoring service performance and tenant issues
- Integration with leading property management platforms including facilioo, IVMPRO, and casavi without requiring a system change
- Scalable to any portfolio size, with documented savings of up to 0 hours per 1,000 units per month