Maicrosys provides AI agents and private Generative AI chatbots that integrate with enterprise systems to extract insights from operational data and automate tasks. Their solutions enable secure access to internal knowledge bases and streamline data processing from documents, reducing operational expenses and improving decision-making.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses struggle to extract actionable insights from vast amounts of operational data and automate routine tasks, leading to inefficiencies and increased costs. Existing tools often fail to provide clear answers or streamline workflows, hindering effective decision-making and risk mitigation.
Solution
Maicrosys develops AI agents and private Generative AI (GenAI) chatbots designed to integrate with existing enterprise systems. These solutions ingest data from sources such as logs, CMDBs, and ticketing systems, enabling AI agents to reason, act, and provide clear answers. Custom GenAI chatbots leverage Retrieval-Augmented Generation (RAG) with citations to connect with internal knowledge bases like SharePoint and Confluence, offering secure, private access to information. LLM workflow automation pipelines can extract, validate, and reconcile data from various documents, pushing results into ERP or ITSM systems. This comprehensive approach streamlines operations, enhances decision-making, and reduces operational expenses.
Target Audience
Maicrosys targets enterprises seeking to improve operational efficiency, enhance decision-making, and reduce costs through AI-driven solutions. This includes IT operations, finance, and business process management departments.
Features
- Enterprise AI agents that ingest data from logs, CMDBs, and tickets for reasoning and action.
- Lightweight Python services for AI agents, deployable on-premise or within a VPC with RBAC and audit trails.
- Custom private GenAI chatbots utilizing RAG for secure access to enterprise knowledge bases (SharePoint, Confluence, PDFs).
- Features for GenAI chatbots include Single Sign-On (SSO), Role-Based Access Control (RBAC), audit logs, and Personally Identifiable Information (PII) redaction.
- LLM workflow automation for data extraction, validation, and reconciliation from documents (contracts, invoices, tickets) with OCR capabilities.
- Integration capabilities with systems such as Jira, ServiceNow, Slack, ERP, and ITSM.
- AI-powered infrastructure management tool (SPOTLITE) for deep insights, optimization strategies, and forecasting.
- SPOTLITE offers automated governance, right-sized recommendations, and cost reduction for infrastructure spend.