Co-founder
Profile summary: BS in Mathematics and Computing at Microsoft
Maica
Maica provides integrated care software for NDIS and Aged Care providers, automating participant lifecycle management, scheduling, rostering, and financial claims. The platform streamlines operations and reduces administrative overhead across diverse funding models.
Updated 5 months ago
Funding
Funding rounds are not available yet.
Founders
Product
Problem
Providers in the NDIS and Aged Care sectors face significant administrative overhead managing participant lifecycles, scheduling, rostering, and financial claims. The complexity of diverse funding structures and compliance requirements leads to inefficiencies and potential revenue leakage.
Solution
Maica offers an integrated care software solution built on the Salesforce platform to streamline operations for NDIS and Aged Care providers. The platform consolidates participant data, automates scheduling and rostering processes, and simplifies billing and claiming across various funding models. By centralizing information and automating workflows, Maica aims to reduce administrative burden and improve financial management for service providers. The solution leverages the scalability and security of the Salesforce ecosystem to support complex healthcare operations.
Target Audience
The primary customers are NDIS and Aged Care providers, including those managing home care, residential care, direct care, and disability services.
Features
- Unified participant profiles consolidating all relevant information and engagement history.
- Configurable scheduling views including appointment-focused, participant-oriented, and care worker-oriented perspectives.
- Automated invoice generation from completed shifts and appointments, linked directly to timesheets.
- Direct claiming capabilities to NDIS and other government agencies via integrated APIs, with bulk submission options.
- Real-time synchronization with Xero for seamless accounting and finance management.
- Support for diverse funding structures including NDIS (agency and plan-managed), Home Care Packages (HCP), Commonwealth Home Support Programme (CHSP), and self-funded models.
- PACE compliance for NDIS participants on PACE plans, with native PRODA API integration.
- Mobile worker application for on-the-go access to schedules, appointment management, and note-taking.
- Customizable business rules and workflows leveraging Salesforce's declarative automation capabilities (e.g., Flows, validation rules).
- Integrated budgeting tools for monitoring NDIS and Aged Care funding, with visibility on remaining balances.