Mahjoz is an all-in-one SaaS platform for service businesses in Saudi Arabia, combining booking management, online store, POS, certified invoicing, and an employee app in a single system. It integrates with WhatsApp for automated reminders and supports local payment methods like Mada, Tabby, Tamara, and Apple Pay. The platform serves over 2,000 businesses across 17 industries, from salons and spas to car washes and consulting.
Funding
Funding not disclosed
Founders
Product
Problem
Service businesses in Saudi Arabia often juggle multiple disconnected tools for booking, payments, invoicing, and staff coordination, leading to operational inefficiencies, missed appointments, and fragmented customer experiences. Local requirements such as ZATCA Phase 2 certified invoicing and popular payment methods like Mada, Tabby, and Tamara add further complexity that generic software fails to address.
Solution
Mahjoz provides a unified platform that consolidates bookings, online store, point-of-sale, certified invoicing, employee management, and WhatsApp communication into one interconnected system. The smart calendar auto-organizes appointments and sends WhatsApp reminders to reduce no-shows, while the integrated POS and online store enable seamless payments through local gateways. An employee app keeps staff coordinated and informed, and the platform is tailored to meet Saudi market regulations, including ZATCA Phase 2 compliance. This end-to-end approach allows service businesses to manage their entire operations from a single dashboard, improving efficiency and customer satisfaction.
Target Audience
Primary customers are service-based businesses in Saudi Arabia, including salons, spas, car washes, and consulting firms, ranging from small independent operators to multi-location enterprises.
Features
- Smart booking calendar with automated appointment organization and WhatsApp reminders to prevent conflicts and no-shows
- Integrated online store and POS supporting Mada, Tabby, Tamara, Apple Pay, and bank transfer payments
- ZATCA Phase 2 certified invoicing built into the platform for regulatory compliance
- Dedicated employee app for staff coordination and operational management
- Single platform serving 17 industries with customizable workflows for different business types
- All 16 products interconnected and working together seamlessly within one system