Magnify is a post-sales orchestration platform that utilizes AI and machine learning to automate customer engagement across digital touchpoints, enhancing personalization and scalability. The platform reduces churn and drives revenue growth by optimizing the customer lifecycle without the need for additional personnel.
Funding
$12M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many companies struggle to personalize customer engagement at scale, leading to churn, reduced product adoption, and limited revenue growth. Existing customer success efforts often require significant manual effort and additional personnel to manage the customer lifecycle effectively.
Solution
Magnify offers a post-sales orchestration platform that leverages AI to automate and personalize customer engagement across various digital touchpoints. The platform integrates with existing systems to provide actionable insights and recommendations, enabling proactive strategies to mitigate churn risk and maximize revenue. By automating customer motions for adoption, retention, expansion, and trial conversion, Magnify helps companies optimize the customer lifecycle without increasing headcount. The platform's revenue retention forecasting capabilities allow businesses to anticipate future trends and proactively address revenue challenges.
Target Audience
Magnify targets customer-facing teams, customer success organizations, and companies focused on product-led growth that aim to automate customer motions for adoption, retention, expansion, and trial conversion.
Features
- AI-powered automation of customer engagement across digital touchpoints
- Revenue Retention Forecast: Predict revenue retention and growth quarters in advance
- Actionable Insights: Detailed insights and recommendations on key drivers of churn, expansion, and conversion
- No-code interface to connect and orchestrate data from Sales CRM, Product Telemetry, Customer Engagement, Support, Marketing Engagement, and LMS platforms
- Scalable, multi-platform automation for managing customer engagement at scale
- Customizable adoption journeys for individual users