MegaAgents
MegaAgents provides AI agents that automate marketplace operations for large e-commerce sellers, covering customer service, financial reconciliation, freight charge auditing, Buy Box monitoring, promotions, and ad management. The platform runs 24/7, with agents starting in manual approval mode and gaining full autonomy once sellers approve 90% of recommendations. A customer service agent averages 41 seconds per response using verified order data.
- AI Agents
- Retail Technology
- Commerce & Shopping
- Artificial Intelligence
- Advertising Technology
- Software Only
- Financial Technology
Funding
Founders
Founder details are not available yet.
Product
Problem
Large marketplace operations face dozens of manual, repetitive processes daily. Teams must scan ad dashboards to find SKUs outside performance targets, monitor spreadsheets to detect lost catalog positions, and download reports to reconcile financial transfers—all consuming hours, generating errors, and failing to scale across multiple accounts, stores, fulfillment centers, and ERPs.
Solution
MegaAgents automates the most time-consuming and risky marketplace processes through intelligent action queues and a reliable automation engine. The platform monitors Product Ads and TACoS per SKU and campaign, generating action queues for items needing adjustment with recommended or executed actions like pausing, moving to recovery campaigns, or restoring to main campaigns. It continuously monitors catalog buy box status, detects lost positions, identifies competitor conditions, and generates alerts with price adjustment recommendations. The system also automates end-to-end financial transfer reconciliation by pulling data from marketplaces and ERPs, normalizing IDs and formats, cross-referencing financial events with invoices and bank statements, and prioritizing exceptions by financial impact. Each agent operates 24/7 and starts in manual mode, requiring approval before executing actions until the seller grants full autonomy.
Target Audience
Primary customers are large marketplace operations with complex multi-account, multi-store, multi-fulfillment-center, and multi-marketplace structures, particularly sellers on Mercado Livre and other major Brazilian marketplaces who need scalable automation for ad management, catalog protection, and financial reconciliation.
Features
- TACoS monitoring per SKU and campaign with configurable rule ranges (e.g., TACoS > 1.8% → pause, 1.3%–1.8% → move down, < 1.0% → restore to main campaign)
- Action queue filtered by exception, with filters for account, store, fulfillment center, tag, or category
- Continuous buy box position monitoring with competitor price and condition visibility (Pix, installment, shipping)
- Price target recommendations considering Premium vs. Classic listing differences, Pix conditions, and commissions by listing type
- Multi-store and multi-fulfillment-center position monitoring (MG, SP, ES, etc.) recognizing regional buy box variations
- Automated transfer reconciliation across marketplaces, CNPJs, and bank accounts with prioritized exception queues by financial impact
- Slack alerts grouped by category directed to responsible managers without per-SKU spam
- Customer service agent that responds automatically with verified order data, averaging 41 seconds per response
- Freight charge auditing engine that compares charges against contracts and tables, classifying discrepancies and preparing recovery claims with supporting documents
- Promotion and rebate agent that calculates margin impact and accepts or rejects offers in batch
- 90% approval threshold for agents to gain full autonomy (Full Self Drive mode)