M-TIBA is a digital wallet platform that enables users to manage their healthcare funds and access insurance benefits through their mobile phones, ensuring real-time visibility of their medical balances. The platform connects members, insurers, and healthcare providers, facilitating faster claims processing and improving the efficiency of healthcare delivery.
Funding
$1.5M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many individuals in Africa lack easy access to their health insurance benefits and struggle with cumbersome claims processes, leading to delays in receiving necessary medical care and creating administrative burdens for both healthcare providers and insurers. Traditional systems often lack transparency, making it difficult for members to track their benefits and understand their coverage in real-time.
Solution
M-TIBA provides a digital health insurance platform that connects members, healthcare providers, and insurers, streamlining access to healthcare benefits and facilitating faster claims processing. Members can access their insurance benefits, insights, and limits 24/7 through their mobile phones via USSD or a mobile app. The platform enables real-time monitoring of benefits, simplified claims processing, and direct communication with healthcare providers. M-TIBA also offers insurers a way to digitize their operations, providing real-time data insights for better decision-making and personalized service delivery.
Target Audience
M-TIBA targets individuals seeking convenient access to their health insurance benefits, SMEs and groups looking to provide affordable health coverage to their members, healthcare providers aiming to streamline administrative tasks and improve cash flow, and insurers seeking to digitize their operations and enhance customer engagement.
Features
- Mobile-based access to health insurance benefits via USSD and mobile app
- Real-time tracking of benefit balances, claims status, and treatment history
- Digital enrollment and activation of insurance covers
- Biometric verification for streamlined access to healthcare services
- Electronic claims processing and automated payments to healthcare providers
- Integration with a network of over 5,000 healthcare providers
- Data analytics and reporting tools for insurers to optimize policy management and provider networks
- Support for various insurance products, including individual policies, SME group coverage, and accident insurance
- 24/7 customer support via a toll-free line