Lyssn offers an AI-powered training and quality improvement platform that utilizes gold-standard evaluation tools to assess adherence to evidence-based practices in health and human services. By providing real-time feedback and automated training modules, Lyssn enhances staff performance and client outcomes while ensuring compliance with regulatory standards.
Funding
$2.1M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Health and human service organizations face challenges in consistently implementing evidence-based practices due to limitations in training resources and objective performance evaluation. Traditional methods of assessing adherence to these practices are often manual, costly, and difficult to scale, hindering quality improvement efforts.
Solution
Lyssn provides an AI-powered platform that automates the assessment and training of evidence-based practices in health and human services. The platform analyzes conversations, texts, calls, and videos to evaluate adherence to gold-standard metrics, offering real-time feedback and personalized training modules. By identifying areas for improvement and providing targeted support, Lyssn helps organizations enhance staff skills, improve client engagement, and ensure fidelity to evidence-based models. The platform's intuitive interface and scalable AI enable continuous quality monitoring and demonstration of fidelity for regulatory compliance and accreditation.
Target Audience
Lyssn is designed for health and human service organizations, including providers, clinicians, coaches, and crisis call-takers, seeking to improve the consistent implementation of evidence-based practices.
Features
- AI-driven analysis of conversations to assess adherence to evidence-based practices
- Real-time feedback and personalized training modules based on performance data
- Automated clinical note generation and searchable transcripts
- Support for various evidence-based practices, including Motivational Interviewing (MI), Advanced Child Welfare Practice, and CBT for Psychosis
- Continuous quality monitoring with easy-to-implement, always-on AI
- Secure cloud storage with encryption and two-factor authentication, compliant with HIPAA, FERPA, and GDPR