Lyanne provides a specialized platform for insurers and brokers to efficiently manage customer claims and inter-insurer recourse processes, ensuring compliance with regulatory timelines. By leveraging legal expertise and streamlined workflows, Lyanne has achieved an 80% success rate in recourse claims and processed over 4,000 customer claims within an average of 30 days.
Funding
$1.4M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Insurers and brokers often face challenges in efficiently managing customer claims and inter-insurer recourse processes, which can lead to delays and compliance issues with regulatory timelines. These inefficiencies can negatively impact technical results and customer satisfaction.
Solution
Lyanne provides a specialized platform designed to streamline the management of customer claims and inter-insurer recourse for insurers and brokers. By leveraging legal expertise and optimized workflows, the platform ensures compliance with regulatory timelines and improves the efficiency of claims processing. Lyanne assists in issuing and tracking both conventional and common law recourse claims, and also helps manage customer claim backlogs, especially during peak activity periods. The platform's multidisciplinary legal team handles both individual and professional risks, offering support in areas such as automobile, home, professional multi-risk, and construction insurance.
Target Audience
The primary target audience includes insurance companies and brokers seeking to improve their technical results and efficiently manage customer claims and inter-insurer recourse processes.
Features
- Platform for managing and tracking inter-insurer recourse claims (conventional and common law).
- Claims management system to process customer claims within the regulatory 60-day timeframe.
- Legal expertise in individual risks (automobile, home, travel, legal protection, unpaid rent).
- Legal expertise in professional risks (automobile fleet, professional multi-risk, construction).
- Case studies and practical examples of claims and recourse handled by the legal team.