Lunchbox offers an open, scalable platform that unifies online ordering, B2B catering, loyalty, and marketing for multi‑location restaurant enterprises. It integrates directly with any major POS to synchronize menus and stream orders from web, app, and third‑party marketplaces, while providing an API and built‑in CRM for guest data ownership and targeted campaigns.
Funding
$92.1M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Enterprise restaurant chains often manage orders across multiple channels—web, mobile apps, third‑party delivery platforms, and B2B catering—using disconnected systems. This fragmentation creates menu inconsistencies, manual data entry, high labor costs, and limited control over guest data and loyalty programs.
Solution
Lunchbox provides a single, open platform that unifies online ordering, catering, loyalty, marketing, and third‑party order aggregation for large restaurant operators. The system integrates directly with any major POS, synchronizing menus, pricing, and availability in near‑real‑time across all channels. Branded web and mobile ordering experiences let guests place orders, earn loyalty points, and receive personalized offers without leaving the brand’s ecosystem. An Open API and built‑in CRM enable restaurants to own first‑party guest data, run targeted campaigns, and automate dispute recovery. Order throttling, real‑time menu updates, and configurable delivery zones help kitchens manage capacity and maintain service quality at scale.
Target Audience
Primary customers are multi‑location restaurant enterprises and franchise brands that need a unified digital ordering, catering, and guest‑engagement solution across web, mobile, and third‑party delivery channels.
Features
- Direct POS integration that streams orders from web, app, and all major third‑party marketplaces into the restaurant’s ticketing system
- Centralized menu management with real‑time updates, location‑specific pricing, and automated business‑hour syncing across all channels
- Built‑in catering module with house‑account credit, tax‑exempt handling, production‑sheet configuration, and customizable delivery fee rules
- Loyalty and marketing CRM that leverages over 40 data points per guest to create segmented push, email, and SMS campaigns
- Order throttling and global throttling controls to limit order volume or dollar value per time window, reducing kitchen overload
- Open API and SDKs for bespoke integrations, allowing enterprises to extend the tech stack without downtime
- Guest‑facing branded app and web ordering with in‑app loyalty, offers, and account management