Loyalz provides an all‑in‑one SaaS platform that unifies point‑of‑sale, loyalty programs, automated review requests, and AI‑driven customer re‑engagement for restaurants, cafés and delivery‑first businesses. By consolidating sales data, customer insights and marketing tools in a single dashboard, merchants can boost repeat visits, increase average ticket size, and streamline operations without needing separate software. The free POS core powers additional modules such as Loyalz Club, Reviews, and AI assistants, scaling with the business’s size.
Funding
Funding not disclosed
Founders
Product
Problem
Small and medium‑size cafés, restaurants, and delivery‑first businesses often use separate tools for point‑of‑sale, loyalty, review solicitation, and customer re‑engagement, leading to fragmented data, manual processes, and missed opportunities to increase repeat visits and average ticket size.
Solution
Loyalz offers an integrated platform that combines a free POS system with automated loyalty point accrual, post‑purchase review requests, and AI‑driven personalized re‑engagement campaigns. Transaction data captured at checkout automatically updates each customer's loyalty balance, triggers a review solicitation, and feeds an AI assistant that can identify inactive patrons and send targeted promotions. All modules are managed from a single dashboard that provides real‑time analytics on ticket averages, order frequency, top products, and customer ratings. The solution scales from a single location up to ten sites, with optional bundles that include payment processing and 24/7 AI support, allowing owners to grow their business without adding separate software.
Target Audience
Primary customers are owners and managers of small to medium cafés, restaurants, and delivery‑first food businesses that need a single system to handle sales, loyalty, reputation, and automated marketing.
Features
- Free POS core that records sales, captures customer data, and integrates with payment processing
- Loyalz Club loyalty engine that automatically adds points at checkout and lets customers redeem rewards without friction
- Loyalz Reviews module that sends automatic review requests after each purchase to boost online reputation
- Unified analytics panel showing ticket size, order frequency, product performance, and customer sentiment in one view
- AI assistant that monitors purchase patterns, identifies lapsed customers, and sends personalized promo messages 24/7
- Modular pricing with standalone plans (Club from $39/mo, Reviews from $10/mo, AI from $49/mo) and bundled options for multiple locations
- Support package that includes digital kits, staff training, and growth consulting at no extra cost