Loxa provides an embedded product protection platform that lets online and in‑store retailers add insurance to checkout with a single click. The solution integrates via APIs and pre‑built connectors for Shopify, Magento, BigCommerce, and ERP systems, automating policy issuance and claims handling to boost conversion, increase average order value, and generate recurring revenue without operational overhead.
Funding
Funding not disclosed
Founders
Product
Problem
Retailers often lose sales at checkout because customers are hesitant to purchase without protection, and existing insurance solutions are cumbersome to integrate, leading to low attach rates and missed revenue opportunities.
Solution
Loxa offers an embedded product protection platform that integrates directly into e‑commerce and point‑of‑sale systems, allowing shoppers to add coverage with a single click at checkout. The solution provides a simple, transparent claims process with clear next steps, building trust and reducing post‑sale support calls. By automating policy issuance and handling claims through a cloud‑based service, Loxa enables retailers to increase conversion, boost average order value, and generate recurring revenue without adding operational overhead. The platform supports rapid go‑live timelines—often under 48 hours—and works with major platforms such as Shopify, Magento, BigCommerce, and ERP systems like Acumatica.
Target Audience
Primary customers are online and brick‑and‑mortar retailers seeking to embed product protection into their checkout experience, particularly those using Shopify, Magento, BigCommerce, or similar e‑commerce platforms.
Features
- One‑click insurance add‑on embedded in checkout flows for web and in‑store POS
- API and pre‑built integrations for Shopify, Magento, BigCommerce, and Acumatica
- Real‑time policy issuance and automated claims handling with hour‑level support response
- Dashboard for retailers to monitor attach rates, revenue uplift, and claim metrics
- FCA‑authorized coverage ensuring regulatory compliance and consumer protection
- Customizable product protection options (accidental damage, theft, extended warranty) tailored to each retailer’s catalog