PACMAN
PACMAN is an AI agent network that helps Amazon Vendor Central suppliers recover lost margin by tracing every deduction to the exact system failure behind it. The platform cross-validates data across ERP, WMS, EDI, Vendor Central, and carrier systems, running 80+ automated checks to surface hidden deductions that portal-only tools miss. PACMAN charges commission only on incremental recoveries, never on shortages Amazon auto-corrects on its own.
- AI Agents
- Artificial Intelligence
- Software Only
- Data & Analytics
- Commerce & Shopping
- Financial Technology
Funding
Founders
Founder details are not available yet.
Product
Problem
Amazon Vendor Central suppliers lose significant margin to shortages and deductions, but a large portion of these losses go unnoticed or unrecovered. Traditional recovery services often file claims prematurely, inflating their commissions while missing the hidden deductions buried in system gaps between the supplier's operations and Amazon's records.
Solution
PACMAN is an AI agent network that traces every Amazon deduction to the exact system failure behind it and builds evidence-based cases Amazon respects. The platform combines a reactive Investigator agent with a proactive Sentinel agent that works 24/7 checking every potential fault point from order receipt through delivery. PACMAN cross-validates data across five systems—ERP, WMS, EDI, Vendor Central, and carriers—to surface deductions that portal-only tools never detect. The platform charges commission only on incremental recoveries, never on shortages Amazon would have auto-corrected anyway, eliminating the conflict of interest inherent in traditional recovery services.
Target Audience
Primary customers are Amazon Vendor Central suppliers—particularly brands and manufacturers with significant deduction volumes—who want to recover lost margin without paying commissions on recoveries Amazon would have made automatically.
Features
- AI agent team with two specialized agents: an Investigator for reactive case analysis and a Sentinel for proactive 24/7 monitoring, plus five domain specialists covering EDI, catalog, ASN, delivery, and deadline management
- 80+ automated checks across the order-to-delivery lifecycle with 40+ narrative templates for building dispute cases
- Cross-system data validation across ERP, WMS, EDI, Vendor Central, and carrier systems to surface hidden deductions
- RVD (Retail Vendor Deduction) early dispute program handling for UK and French suppliers, responding within Amazon's 30-day proof window
- Commission calculator tool that compares PACMAN's incremental-recovery pricing model against traditional recovery services
- Free audit that delivers a full deduction picture, including proprietary hidden deduction categories, within one week