Loopcollect provides a technology-supported debt collection platform that handles the entire receivables management process from initial reminder to resolution. The company emphasizes a fair, human-centered approach while offering flexible case transfer options including API integration, CSV import, and a client portal. Their solution integrates with existing ERP systems to keep receivables data synchronized without manual double-entry.
Funding
Funding not disclosed
Founders
Product
Problem
Companies with outstanding receivables often struggle with inefficient, manual debt collection processes that create operational overhead and media breaks. Traditional collection agencies frequently rely on pressure tactics and lack transparency, leading to strained customer relationships and delayed payment resolution.
Solution
Loopcollect offers an end-to-end receivables management platform that combines technology support with a human-centered approach. The company manages the complete collection process from the first reminder to final resolution, ensuring transparent communication for both businesses and debtors. Their solution integrates directly into existing workflows through API connections, CSV imports, or a dedicated client portal, allowing companies to transfer cases without disrupting their current systems. Status updates and collection responses flow automatically back into the client's software environment, eliminating manual follow-up work and reducing operational effort.
Target Audience
Primary customers are small to mid-sized businesses, including software companies and firms with recurring billing, that need fair and efficient management of outstanding receivables while maintaining customer relationships.
Features
- API integration for direct case transfer from existing software systems with automatic status synchronization
- CSV import functionality for companies managing receivables in spreadsheets, requiring no IT setup
- Dedicated client portal for case management, status tracking, and overview without technical implementation
- ERP system integration that keeps master data and receivables synchronized while returning collection feedback in structured format
- Human-centered process design that prioritizes cooperative solutions over pressure and escalation
- Full lifecycle coverage from initial reminder through final resolution with transparent communication throughout