Lockbox AI provides an AI-powered revenue cycle management platform built specifically for post-acute care providers, combining analytics, a dedicated Performance Coach, and a custom Automation Engineer to reduce denials and manual billing work. The platform works across major post-acute care EMR systems like MatrixCare, Kantime, WellSky, and Axxess, delivering transparency, accountability, and efficiency across the entire billing workflow.
Funding
Funding not disclosed
Founders
Product
Problem
Post-acute care providers face high rates of claim denials due to upstream process issues, require excessive manual touches per claim because of disconnected systems, and lose revenue to documentation gaps that could have been caught before submission. These inefficiencies create financial leakage and operational strain across home health, hospice, and multi-service organizations.
Solution
Lockbox AI combines AI-powered analytics, a dedicated Performance Coach, and a custom Automation Engineer to bring transparency, accountability, and efficiency to post-acute care billing. The platform provides a unified view of the entire revenue cycle from documentation to collections, eliminating guesswork about where money is lost. Its algorithms triage every account and assign prioritized work to the right person, whether internal staff or external vendors. A dedicated Automation Engineer builds custom workflows for the provider's existing EMR, reducing manual touches and human error. The service begins with a deep assessment of the full revenue cycle, followed by a three-month test drive with guaranteed measurable results, and evolves into a long-term partnership that adapts as the organization grows.
Target Audience
Primary customers are home health agencies, hospice providers, and multi-service organizations in post-acute care that need to reduce denials, eliminate documentation gaps, and streamline billing operations across multiple service lines and locations.
Features
- AI-powered analytics that audit documentation quality, denial patterns, turnaround times, manual touchpoints, and vendor performance
- Algorithmic account triage that assigns prioritized work to the appropriate internal staff or external vendor
- Custom workflow automation built by a dedicated Automation Engineer for the provider's existing EMR system
- Integration across major post-acute care platforms including MatrixCare, Kantime, WellSky, and Axxess
- Unified revenue cycle visibility from documentation through collections in a single dashboard
- Predictable monthly pricing model with no percentage of collections