Liven provides an all-in-one platform for the hospitality industry, integrating digital ordering, kitchen management, and customer relationship management to enhance operational efficiency. By offering data-driven insights and loyalty programs, Liven enables over 6,000 venues to increase profitability and improve guest experiences across the Asia-Pacific region and beyond.
Funding
Funding not disclosed
LLFounders
Product
Problem
Many hospitality businesses struggle with fragmented systems for ordering, kitchen management, and customer relationship management, leading to inefficiencies and lost revenue opportunities. Integrating these functions can be complex and costly, hindering growth and impacting the guest experience.
Solution
Liven provides a unified platform designed to streamline operations for hospitality businesses, encompassing digital ordering, kitchen management, and CRM functionalities. The platform integrates point-of-sale (POS) systems, online ordering, and kitchen display systems (KDS) to optimize order processing and kitchen workflows. It also offers tools for procurement, inventory management, and customer loyalty programs, providing a comprehensive solution for managing all aspects of a venue. By centralizing these functions, Liven enables businesses to improve efficiency, reduce costs, and enhance customer engagement.
Target Audience
Liven targets a wide range of hospitality businesses, including quick-service restaurants (QSRs), cafes, casual dining establishments, fine dining restaurants, and grocery stores.
Features
- iOS, Android, and mobile POS systems for order processing and payments
- Digital ordering and online delivery management for omnichannel service
- Kitchen display system (KDS) for efficient kitchen workflow management
- Procurement and inventory management tools for cost control
- Customer relationship management (CRM) for marketing and customer engagement
- Loyalty programs, rewards, and gifting features to drive customer loyalty
- "Magic App" to create a branded customer application
- Merchant portal for data insights and business performance tracking
- Integrations with third-party platforms