Livemote offers a field service management software that enhances operational efficiency for companies by providing tools for work order management, real-time task tracking, and a knowledge base. The platform also features an augmented reality app that allows freelancers and SMEs to conduct remote consultations, reducing the need for business travel while enabling accurate measurements and annotations during video calls.
Funding
$840K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Field service companies and SMEs often face challenges in managing complex workflows, tracking tasks in real-time, and providing adequate knowledge transfer to technicians. High operational costs due to business travel and inefficient on-site visits further exacerbate these issues.
Solution
Livemote offers a digital transformation platform designed to optimize business processes and resource allocation for field service operations. The platform provides tools for work order management, a centralized knowledge base, and reporting functionalities to streamline corporate workflows. Livemote Teleport, an augmented reality (AR) application, enables remote collaboration through real-time video calls with measurement and annotation capabilities, reducing the need for physical site visits. The AR app allows technicians and experts to provide visual assistance, take measurements, align objects, and simulate space occupation remotely, improving first-time fix rates and minimizing unexpected costs.
Target Audience
The primary target audience includes architects, surveyors, installers, designers, electricians, plumbers, product managers, planners, sales assistants, and other field service professionals in both large companies and SMEs.
Features
- Work order management for task assignment and tracking
- Centralized knowledge base for efficient information sharing
- Augmented reality (AR) video calls for remote visual assistance
- 3D annotation tools for real-time collaboration
- Measurement tools for accurate remote assessments
- AR laser level for object alignment
- Area calculation feature using AR
- Ability to record augmented videos and capture screenshots
- Offline functionality for use in areas with limited connectivity