Livegenic offers a virtual collaboration platform that enables real-time inspections and loss documentation through live video and photo capture, significantly reducing claims processing costs and cycle times. The platform automates self-service inspections and enhances efficiency for insurance carriers and claims organizations, resulting in measurable savings and improved policyholder satisfaction.
Funding
$200K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Traditional insurance claims processes often involve time-consuming on-site inspections and manual documentation, leading to delays and increased costs. Inefficient collaboration between policyholders, adjusters, and other stakeholders can further complicate and lengthen the claims cycle.
Solution
Livegenic provides a virtual collaboration platform designed to streamline insurance claims and inspection workflows. The platform enables real-time collaboration through live video, photo capture, and automated self-service inspections, allowing for faster and more efficient loss documentation. By connecting all parties involved in the claims process, Livegenic reduces cycle times, decreases processing expenses, and improves policyholder satisfaction. The platform's features support various workflows, from self-service inspections to field resource management, and can be integrated with existing insurance systems via APIs.
Target Audience
Livegenic primarily serves insurance carriers, claims organizations (TPAs, IA networks, loss control specialists), and InsurTech platforms seeking to improve claims processing efficiency and customer satisfaction. The platform also caters to other industries like property & real estate, facilities, and construction.
Features
- Real-time collaboration via live video and photo capture on native apps and browser-based mobile solutions
- Automated self-service inspection tools available as app-based or download-free options
- Field resource management tools for assigning and managing field inspections
- Cloud media platform with configurable access, custom workflows, and secure content storage
- Adjustable video quality that adapts to available network conditions
- Automated saving of videos, images, and audio recordings to claim files
- Remote picture capture and augmented reality measurements
- Generation of annotated photo reports
- API suite for integration with InsurTech platforms and other insurance systems (e.g., Guidewire, Hyland OnBase, Salesforce)