ListenLabsAI
Listen Labs provides an AI-powered qualitative research platform that conducts personalized, AI-moderated interviews at scale and automatically analyzes responses to generate actionable insights. The platform supports video, audio, and text interviews across 120+ languages, with access to a global network of 50M+ verified participants. It includes features like concept testing, usability testing, and pricing analysis, with every insight traceable back to a real interview clip.
- Data & Analytics
- Artificial Intelligence
- AI Agents
- Software Only
- Enterprise Software
Funding
Raised to date
$100MRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
$69M across 1 disclosed round
+1$69M · Series B
Announced Jan 2026 · from article date
Disclosed cumulative: $69M
Reported total $100M
Not on chart (date unknown): Series A Not disclosed, Seed Not disclosed
Incomplete round history. $31M of the $100M reported total isn’t matched to a known round (2 known rounds have undisclosed amounts).
Founders
Product
Problem
Traditional qualitative customer research methods are time-intensive, costly, and often limited in scale, making it difficult for businesses to gather comprehensive customer insights quickly. Analyzing open-ended feedback and identifying key themes manually can be a bottleneck, delaying critical business decisions.
Solution
Listen Labs offers an AI-powered platform that automates qualitative customer research through personalized, AI-moderated interviews. The platform conducts interviews at scale, analyzes customer feedback, and generates actionable reports, significantly reducing the time and resources required for traditional research. By leveraging AI, Listen Labs enables businesses to quickly extract key takeaways, understand customer personas, and identify top themes from customer conversations. The platform supports various research methodologies, including concept testing, churn interviews, usability testing, market segmentation, and pricing tests. Every insight is traceable back to a verbatim clip from a real interview, ensuring credibility and depth.
Target Audience
Listen Labs primarily targets marketing teams, product managers, and user researchers at companies who need to gather in-depth customer insights quickly and efficiently, including teams at organizations like Anthropic, Microsoft, and Chubbies Shorts.
Features
- AI-moderated interviews that probe deeper with context-aware follow-up questions and adapt to individual customer responses
- Automated analysis of interview data to generate key takeaways, personas, top themes, and quantified sentiment metrics
- Support for video, audio, and text-based interviews, including screen-sharing sessions for usability testing
- Access to a global network of 50M+ verified B2B and B2C participants, with options to integrate with existing panel providers or recruit own users
- Automatic translation and transcription across 120+ languages
- Ability to test various stimuli, including videos, images, Figma prototypes, and feature mockups
- Gabor-Granger demand curves for pricing tests, with every data point traced to a real buyer interview
- SOC 2 Type II and GDPR compliance to ensure data security and privacy