Linked Eats provides AI‑driven software that helps enterprise restaurant groups optimize their digital storefronts on delivery platforms, recover lost revenue, and increase profit margins. The platform automates marketing promotions across DoorDash, Uber Eats, and Grubhub, and uses auto‑reactivation to prevent downtime, while its dispute‑recapture tools can recover up to 80% of error charges. Customers gain a unified, permission‑based view of their DSP data and a guided onboarding experience.
Funding
Funding not disclosed
Founders
Product
Problem
Restaurant groups lose significant revenue due to error charges and disputes on delivery service platforms (DSPs) and spend considerable time manually managing promotions and preventing downtime on digital storefronts.
Solution
Linked Eats offers an AI‑driven SaaS suite that connects to major DSPs—DoorDash, Uber Eats, and Grubhub—to automatically identify and recover erroneous charges, recapturing up to 80% of lost revenue. The platform’s Marketing AI automates the creation, scheduling, and optimization of promotions across these platforms, reducing manual effort and improving campaign effectiveness. An uptime module monitors storefront status and triggers auto‑reactivations to keep restaurants online and accepting orders. All modules are accessible through a unified dashboard with permission‑based access, data export, and integration capabilities, enabling enterprise restaurant groups to streamline operations and boost profit margins.
Target Audience
Primary customers are enterprise restaurant groups and multi‑unit operators that manage large numbers of digital storefronts across multiple delivery platforms.
Features
- AI‑powered dispute recapture that detects and resolves error charges on DSPs, recovering up to 80% of lost revenue
- Automated, intelligent promotion management for DoorDash, Uber Eats, and Grubhub, including creation, scheduling, and performance optimization
- Real‑time storefront monitoring with auto‑reactivation to prevent unintentional downtime and maintain order flow
- Centralized dashboard with customizable user permissions, unlimited locations, brands, and users
- Seamless data connectivity to any DSP, full data export, and email support for ongoing operations
- Free onboarding, training, and a guided walkthrough to accelerate deployment without technical expertise